Payment Options

We accept online payments with Credit Cards MasterCard or Visa, PayPal or Wire Transfer. The products displayed on our online store are available to all the countries in Euro (€) and US Dollar (US$) currencies. The VAT at the legal force in Portugal is included in all the prices within the European Union. Please note that all the prices and products information at Pelcor online store are subject to changes and by placing an order, you are accepting the Pelcor terms and conditions.
Shipping
Before you finish your order you can read our terms and conditions. Also, when you start the order process, you can calculate your shipping costs in Euro (€) or US Dollar (US$).
Your order will be shipped from our warehouse in Portugal or New Jersey with a maximum period of 5 working business days after your payment isbeing processed.
You can view the status of your order and and track it in ‘Order History’ in the ‘My Account’ area.
The shipping fee will be adjusted upon check-out based on the destination of your order. A confirmation email will be sent to you once your purchase has been shipped, which will include the tracking number of your shipment.
Pelcor ships for all destinations all over the World (to Europe, United States America, Asia, Africa and Oceania). Delivery is currently not available for P.O. Boxes.
Customs Fees and Import Taxes
Pelcor has no control over is not responsible for possible costs that may be applied upon arrival of an order to the country of destination, as it is not being possible to predict the exact amount of these fees due to the different policies and import duties. Prices shown on the website do not include duties and taxes.
Duty and customs tariffs are set by the destination country and Pelcor hasve no control or responsibility for any customs delays or issues.
If you have questions doubts, you should contact your local customs authorities before making your order, so that you can obtain information about the customs duties and their applicability.
Delivery Restrictions for P.O. Boxe
Delivery is currently not available for P.O. Boxes.
Delivery Time Estimate

To estimate when a package will be delivered, the following should be considered:

  1. For Payments with Credit Card or PayPal the charge is automatically and your order will be ship 2 up to 5 working days.
  2. For Payments by Wire Transfer, we ask you to send the proof of the wire payment to the e-mail address: geral@pelcor.pt. Your order will be process after the confirmation of your payment and it will be ship 2 up to 5 working days.
Tracking Your Order
Once your order has been processed and shipped, an email containing the tracking number will be sent to your registered email. If you do not receive the shipping confirmation email within 1 to 5 business days from your order date, please contact us at enquiries@pelcor.net.
Shipping Rates
Portugal – Delivery: Mainland 1 to 2 working days / Madeira e Açores 3 to 5 working days
Free
* Excluding weekends and holidays

European Comunity: Germany, Austria, Belgium, Bulgaria, Cyprus, Denmark, Slovakia, Slovenia, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Poland, United Kindgom, Czech Republic, Romania, Sweden
Standard – 3 up to 7 working days*
Until 134.99 € | $ 176.99 12.90 € | $ 14.90
Over 135.00 € | $ 177.00 Free
* Excluding weekends and holidays

Europe (Outside the Community): Albania, Andorra, Belarus, Bosnia and Herzegovina, Croatia, Iceland, Liechtenstein, Macedonia, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Turkey, Ukraine, Vatican
Standard – 7 up to 10 working days*
Until 134.99 € | $ 176.99 12.90 € | $ 14.90
Over 135.00 € | $ 177.00 Free
* Excluding weekends and holidays

United States of America and Canada
FedEx Express – 2 up to 3 working days*
Until 199.99 € | $ 260.99 30.90 € | $ 35.90
Over 200.00 € | $ 261.00 Free
* Excluding weekends and holidays. Transit time will depend on the delivery areas inside the USA.

American Continent (other countries), Asia, Africa and Oceania
Standard – 7 up to 10 working days*
Until 399.99 € | $ 459.99 30.90 € | $ 35.90
Over 400.00 € | $ 460.00 Free
* Excluding weekends and holidays